Data protection policy and cookies

Data protection policy

Handling of your personal data at davidathome. In order to offer you our services and products, we need to process certain personal data/data about you or your visit to our website. We naturally protect your privacy and security, and therefore do not collect more data than we need. The data is of course never sold to third parties.

For your convenience, it is important that you read our data protection policy before ordering or using any of our services. If you have any questions or concerns, please feel free to contact us.

The data collected will primarily be used within our own organization, but may in some cases also be handled by subcontractors and partners. In such cases, we will inform you as a customer.

Collection and use of data
What information do we collect?
This data protection policy covers all data that we collect, for example from the website, social media, contact by phone or email. We may combine personal data collected in one way (e.g. a website) with personal data collected in another way.

Information you provide us with
You may directly or indirectly provide us with information about you or your company in several ways, such as when you order our services and products or contact us via forms/emails from our website.

This information may include

  • Personal and contact information: name, address information, email address, mobile phone number, your professional role, your workplace.

  • Payment information: billing address, reference person, other billing information.

  • Device information, such as IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.

  • Geographical information - your geographical location.

  • Information on goods/services - details of the goods and services you have purchased.

The information we collect is necessary either to enter into a contract with us, to shop in an online store or to make a quote or similar.

Read more about how we use cookies in our cookie policy below.

Why do we collect information and what do we do with it?
We collect data to provide, perform and improve our services and products.

Your information stays with us!
We will never sell or share your information with third parties without your permission. Sometimes we share personal data with suppliers or subcontractors in order to complete/deliver our commitment to you. All our partners naturally enter into confidentiality agreements and comply with legal and technical requirements to ensure that your information is handled securely.

Where do we process your personal data?
We always strive to store your personal data within Sweden/EU/EEA. However, some situations may require certain data to be processed by a third party (e.g. by a technology provider/subcontractor). However, we will always take steps to ensure that data sent and stored in this way is handled with the same level of security as within the EU/EEA.

How long do we keep your personal data?
We keep data for as long as it is necessary to fulfill the purpose for which the information was collected, or to perform our obligations and for as long as required by legal retention periods, in particular for accounting purposes.

Your rights
If you are a customer/registered with us for any reason, you have several rights you should be aware of.

  • You have the right to request, free of charge, a record of the data we have stored about you and your company.

  • You have the right to have your data rectified if it is inaccurate, incomplete or misleading in any way. You also have the right to restrict the processing of personal data until it is updated.

  • You have the right to be forgotten. However, personal data is not deleted if it is required to complete our commitment/contract with you, or if other Swedish law, authority or court states otherwise. Should you think that there are no legitimate reasons for this, you are of course entitled to object to the processing of your data.

  • Right to complain, withdraw consent.

Modification of the data protection policy
We may update or modify this policy. In case of a change, we will announce it on our website. We will also indicate what changes we have made to the policy at the time of the change.

Cookies and similar technologies
We use cookies and similar tracking technologies to deliver a customized and smooth online experience. For more information on how we use cookies and similar technologies, see information through our cookie tool, cookie-script.

Contact us
We have a designated person responsible for data protection issues. If you have any questions about privacy and data protection, please contact us.